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FAQ

 

What is Cherry Blooms Fiber Lashes?

How does Cherry Blooms Fiber Lashes differ from other fiber lash brands?
 

SAFETY

What if I’m allergic to bees?

Is Cherry Blooms safe?

Does Cherry Blooms test on animals?

I am pregnant. Is this safe for me to use?

I have just gone into remission and have very short lashes. Will this product work for me?

Can you wear it if you have sensitive eyes or wear contact lenses?

Is Cherry Blooms Fiber Lash Extensions hypo-allergenic?
 

REFUNDS

What is your return policy?

I am unhappy with the product.
 

APPLICATION - HOW-TO GUIDE & TROUBLE SHOOTING TIPS

Secrets to getting dramatically longer, thicker lashes?

How do I avoid flaking?

How do I avoid the spidery look?

What do I do if I have short, stubby lashes?

How to get a more dramatic look?

My result seems no better than regular mascara. What do I do then?

Is it really water resistant?

How do I take it off at night?
 

OTHER

How do I use my discount coupon code?

Where can I buy Cherry Blooms products?

Do you accept international orders?

How can I find out about becoming an authorized seller for Cherry Blooms?

How can I get Cherry Blooms samples?

I am changing my email address. How can I begin receiving special offers at my new email address?

How much is postage?

When will I receive my order?

Is it safe to use my credit card?

If you still have questions, click here to email your inquiry to Cherry Blooms customer service.


Answers

What is Cherry Blooms Fiber Lashes?
Cherry Blooms Fiber Lash Extensions is an exciting new concept in eyelash extensions that doesn’t require any glue or false lashes. The eyelash extensions are lightweight, comfortable to wear and can easily be applied in 60 seconds, just as easy as applying normal mascara!

The kit includes two tubes; the transplanting gel and a tube of dry black natural cellulose fibers which stick on the beeswax mascara gel making it look like you are wearing false eyelashes. It dramatically creates 600% longer and thicker lashes within seconds. The fibers easily wash off with warm water and a cotton ball (as the warmth helps melt the Transplanting Gel for easy removal without makeup remover).

This is a SAFE, EFFECTIVE & NATURAL alternative to Fake lashes and does not damage lashes like the glued in ones do. Therefore, a fantastic answer to those ladies who want a little more length but don't want the expense or damage the fake ones cause. Something that normal Mascara just does not do! 

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How does Cherry Blooms Fiber Lashes differ from other fiber lash brands?
Cherry Blooms Fiber Lashes differs from other brands because our product contains natural ingredients (both the gel and fibers)! Our Fiber Lash product is more effective than cheaper competitors due to the key ingredient being the HIGH GRADE beeswax which promotes maximum adhesion of fibers to the lashes and stays put all day without flaking like the cheaper brands. Not only does it stays put, but it also dramatically creates 600% longer and thicker lashes!

The high potency of the beeswax in our mascara gel has high moisturising properties acting like a leave-in conditioner for your lashes so it’s very nourishing and it won’t leave you with dry brittle lashes. Our product also stimulates lash growth as a good beeswax helps cells regenerate faster. Cherry Blooms Fiber Lash Extensions is also water resistant (but not waterproof!) so it's smudge-proof, sweat-proof and cry-proof and it won't leave you with black panda eyes.

Unlike our competitors, we are the only fiber lash brand that offers a 60 Day Money Back Guarantee because we stand by our high quality product and we're so sure our customers will love it! We’re also the only fire lash brand to have been featured in the Hollywood Oscars VIP Gift Bags so it’s definitely a high quality celebrity standard product that works! There's no risk in trying with a 60 Day Money Back Guarantee! So many of our amazing fans can also testify to this and do so regularly!

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What if I’m allergic to bees?
A bee sting allergy means you are allergic to the bee's venom, which is not in beeswax. However, it is possible to be allergic to beeswax (especially if you have a bad pollen allergy), but that's a completely separate allergy, unrelated to bee sting venom.

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Is Cherry Blooms safe?
Consumer safety has always been top priority at Cherry Blooms. Therefore, our product safety testing requires collaboration of experts across several sciences, including toxicology, microbiology, environmental chemistry, manufacturing, and engineering. To ensure the safety of all products brought to market by Cherry Blooms, formulations and their packaging must meet the high Company standards for ingredient preservation and stability, product efficacy, and package compatibility.

All Cherry Blooms products are tested for irritants and allergens using biological assays and human volunteers. We do not test our products on animals, nor do we ask others to conduct animal testing on our behalf.

EWG scientists reviewed Cherry Blooms Brush on Fiber Eyelash Extensions for safety according to the methodology outlined in our Skin Deep Cosmetics Database. The ingredients listed on the labels of personal care products based on data in toxicity and regulatory databases, government and health agency assessments and the open scientific literature. EWG's rating for Cherry Blooms Fiber Eyelash Extensions is 1 with 1 being the safest and 10 being the most hazardous.

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Does Cherry Blooms test on animals?
No. Cherry Blooms is committed to the elimination of animal testing. We are equally committed to consumer health and safety, and bringing to market products that comply with applicable regulations in every country in which our products are sold.

We do not conduct animal testing on our products or ingredients, nor ask others to test on our behalf. We evaluate our finished products in clinical tests on volunteer panels.

Cherry Blooms fully supports the development and global acceptance of non-animal testing alternatives. To this end, the Company works extensively with the industry at large and the global scientific community to research and fund these alternatives.

You can find Cherry Blooms on Peta's list of companies that do not test on animals here.

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I am pregnant. Is Cherry Blooms safe for me to use?
Cherry Blooms' product contains natural, non-toxic ingredients and is therefore safe to use. GrandeLASH-MD, GrandeLINER & GrandeLIPS has not been tested on pregnant or breast-feeding women so you cannot use GrandeLASH-MD, GrandeLINER or GrandeLIPS whilst pregnant, breast-feeding or undergoing chemotherapy.

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I have just gone into remission and have very short lashes. Will this product work for me?
We regularly change the confidence of cancer survivors who do lose their lashes or have very tiny ones remaining after chemo. Being natural, our product is safe for you to use and will give you the long lashes you deserve.

We love being able to be a part of putting a smile back on the faces of the incredible ladies who have been through this ordeal and come through the other side. :)

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Can you wear it if you have sensitive eyes or wear contact lenses?
Yes, many women with those issues have used it with no problems. You will just need to make sure you SEAL the fibers in place properly at step 3. Do not apply the fibers too close to your eyes.

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Is Cherry Blooms Fiber Lash Extensions hypo-allergenic?
Cherry Blooms Fiber Lashes is hypoallergenic and will not cause any irritation to eyes when sealed properly with 'Transplanting Gel'. It is suitable for sensitive eyes and contact lens wearers.

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What is your return policy?
Please see Refunds and Returns.

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I am not happy with the results. My lashes did not get the length in the pictures and videos.
You may not be getting the length you see in the images because of how you are applying it.

Give it another go using these tips and if you are still not happy with the results, we are more than happy to refund you.

Our top tip for longer lashes is to apply Step 1 liberally then wind the Mascara brush on top of the top lash as well as underneath and up again like normal. Then apply the fibers to the ends only on top and underneath, (same as where you put the Mascara but tips only). Then apply more Mascara Transplanting Gel to seal in place. For more length apply more fibers on the ends and more Mascara again to seal. Keep repeating to get the length you want.

Alternatively, play with where you place the fibers to get the length and fullness you want (but never go lower then mid length of your lash up, you don’t want to get it too close to your eyeball).

It may take a few tries to get it how you want and then you will know what works for you.

In some of our photos, the model is wearing 3-5 layers to get that extreme length. Some ladies need the additional product on top of the lash like our model does to get best results. See how you go with the above, and contact us if you’re still not happy. If you want to see these tips in action, you can also watch our tutorial here.

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Secrets to getting dramatically longer, thicker lashes?
Using any brush on fiber eyelash extension product has a learning curve. The more you practice, the better effect you will achieve with your lashes. Cherry Blooms Fiber Lash Extensions is the best tool on the market to achieve the look of lash extensions without the time and price tag. The key is in the first and third steps (long mascara tube).

If you coat your clean lashes with lots of step one (mascara) and then apply the fibers (step 2) – while the mascara is nice and wet – you will be able to get incredible length and width out of your Cherry Blooms fiber eyelash extensions mascara.

Once you get the basics down and are comfortable wearing a fiber lash mascara, what I really encourage users do is focus on getting closer to the root of the lash with the mascara. Not just the middle of lash on up. This is how you're going to get dramatically thicker lashes. Trust me, people will think you paid hundreds of dollars for your lashes!

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How do I avoid flaking?
When starting out, I encourage a less is more approach. It's totally fine to apply a healthy portion of the mascara in step 1. But in step 2, just use 5 strokes to the tips of your lashes. Seal them on in step 3 so they don't flake. As you get more use to wearing brush on fiber lash extensions, you can start to add more fibers in step 2. Remember, the longer the lash is from your own natural lash, the more prone you are to flaking if step three (mascara) is not fully sealing in the fibers.

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How do I avoid the spidery look?
Make sure you apply the step 1 mascara in a way that keeps the lashes feathery and fluffy. Short strokes are best instead of long, heavy strokes, which may cause the lashes to clump together. If you still have a problem, try combing a lash comb through the lashes.

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What do I do if I have short, stubby lashes?
That’s the beauty of Cherry Blooms mascara. Other mascaras are generally limited by your own lash length and width. Cherry Blooms fiber mascara compensates where nature fell short. Just make sure you apply plenty of mascara (step 1) before applying the fiber (step 2). Don’t wiggle the fiber brush, either. You want to create length and avoid dropping any fibers on your cheeks.

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How to get a more dramatic look?
Simply repeat steps 1 through 3 up to 3 times. Anything more may cause flaking or clumping, especially if you’re new to fiber mascara.

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My result seems no better than regular mascara. What do I do then?
Fiber mascara takes practice, and unlike regular mascara, Cherry Blooms is great for layering and building your own look. Regular mascara can’t do this without looking like a clumpy, thick mess, plus the removal process of regular mascaras requires eye makeup remover.

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Is it really water resistant?
Yes indeed. Cherry Blooms is cry proof and sweat proof. You won't experience any panda or raccoon eyes when properly applied. Don't be afraid to use Cherry Blooms for those most important moments!

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How do I take it off at night?
This is one of the best parts about Cherry Blooms. Unlike other fiber lash extensions products, Cherry Blooms easily comes off at the end of the day with warm water, and a cotton ball. No tugging, rubbing or makeup remover required.

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How do I use my discount coupon code?
Your coupon code can be applied when viewing your products in your Shopping Bag BEFORE the Checkout process. Make sure you click 'Apply Coupon' after entering the coupon code.

 

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Where can I buy Cherry Blooms products?
Cherry Blooms is available at selected salons & spas, and currently 13 David Jones department stores across Australia.

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Do you accept international orders?
Yes we do! Please make sure you shop at www.cherryblooms.com.au for international shipping.

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How can I find out about becoming an authorised seller for Cherry Blooms?
Please click here and fill out your details.

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How can I get Cherry Blooms samples?
Cherry Blooms does not mail out samples by request. When you shop with us online we provide a 60 Day Money Back Guarantee so if you’re not satisfied within 60 days of receiving our product/s, please email us.

We do have salon stockists across Australia that can offer a free demonstration of Cherry Blooms Fiber Lash Extensions. Please email us your location so we can find out the closest stockist for you.

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I am changing my email address. How can I begin receiving special offers at my new email address?
Please email us both your old and new email addresses so we can update our mailing list.

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How much is postage?
For orders under $65, postage within the U.S & Cananda is $5. For orders at $65 or more, postage within the U.S & Canada is Free.

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When will I receive my order?
Orders are processed and dispatched orders on Mondays, Tuesdays & Thursdays (except public holidays).
It can take 3-7 days once your order has been dispatched.

If for some reason you still have not yet received your order, please contact us at service@cherryblooms.com or call us on +614 33 123 171.

Is it safe to use my credit card?
Have no fear, Cherry Blooms' safe shopping is here! We aim to provide you with a safe and convenient online shopping experience. When placing an order online, your information is transmitted using Secure Sockets Layer (SSL) technology, an approved industry standard that is used by vendors to ensure the security of online business. It negotiates and employs the essential functions of mutual authentication, data encryption, and data integrity for secure transactions.

 

One of the ways you can check the security of your connection, take a look at the lower corner of your browser window as you place your order. If you see an unbroken key or a closed lock (depending on your browser), then SSL is active and the server is secure. You can also double-check by looking at the URL line of your browser. When accessing a secure server, the first characters of the site address will change from "http" to "https."

When entering a new shipping address, you may be prompted to re-enter your credit card information. This procedure is done to ensure the maximum safety for your personal data.

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